Privacy Policy

This Privacy Policy explains how Digi Phone Book (“we”, “us”, “our”) collects, uses, shares and protects information when you use the Digi Phone Book Android app, the website digiphonebook.com and related services (together, the “Services”). By using the Services you agree to this policy. If you do not agree, please do not use the Services.

1. Information we collect

a) Information you give us

• Account details: your full name, mobile number, email address and password when you register. Your password is never shown publicly.
• Business listing details: when you post an ad, the business name, category, contact person, phone and WhatsApp numbers, email, address, village/taluka/district, state, pincode, description, logo and photos.
• Messages to us: information you share when you contact support, request account deletion or report a listing.
• Team members: for our field staff we also collect working area, bank/wallet transaction records and identity (KYC) documents required for verification and payouts. These are visible only to authorised staff.

b) Information collected automatically

• Location (optional): if you allow it, the app uses your device location only while you are adding or editing a business, to pin the business on the map and fill in its address. We do not track your location in the background.
• Photos (optional): when you choose to add pictures, the app opens your camera or gallery. Only the photos you select are uploaded.
• Technical data: device type, operating system, app version, IP address and error logs, used to keep the Services secure and working.

We do not access your contacts, call logs or SMS messages.

c) Payment information

Listing fees are processed by our payment partner Razorpay. Your card, UPI or bank details are entered on Razorpay's secure checkout and are never stored on our servers. We receive only the payment reference, amount and status.

2. How we use your information

• To create and manage your account and let you log in.
• To publish, review and display business listings.
• To process listing fees and keep payment records.
• To provide customer support and respond to your requests.
• To calculate commissions and wallet balances for our field team.
• To prevent fraud, spam and misuse, and to keep the Services secure.
• To improve the app and website and understand how they are used.
• To comply with legal obligations.

3. What is public

Digi Phone Book is a public directory. Once a business listing is approved, the business details you submit – name, category, phone, WhatsApp, email, address, map location, description and photos – are visible to anyone on the app and website and may appear in search engines such as Google. Do not include personal information in a listing that you do not want to be public. Your account password and personal account email are never shown publicly.

4. How we share information

• We do not sell your personal data.
• Our team: listings are visible to the staff responsible for reviewing them in your area.
• Service providers: hosting, payment processing (Razorpay), maps (Google Maps) and app distribution (Google Play) providers, only as needed to run the Services.
• Legal reasons: if required by law, court order or a government authority, or to protect the rights and safety of our users and the public.
• Business transfer: if Digi Phone Book is merged or acquired, information may be transferred to the new owner under this policy.

5. Data security

We use reasonable technical and organisational measures to protect your information, including restricted staff access and secure (HTTPS) connections. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Data retention

We keep your information for as long as your account or listing is active, and afterwards only as long as needed for legal, tax, accounting or dispute purposes. Payment records may be kept for the period required by Indian law.

7. Your rights and choices

• Access and correction: view and update your profile and listings in the app at any time.
• Permissions: turn location, camera or storage permission on or off in your phone settings.
• Delete your listing: remove your ad from “My Ads” in the app.
• Delete your account: submit a request on our Delete Account page or email us. We will delete your account and personal data within 30 days, except data we must keep by law.

8. Children

The Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has given us personal data, please contact us and we will delete it.

9. Third-party links

Listings and pages may link to third-party services such as WhatsApp, Google Maps or a business's own website. Their privacy practices are governed by their own policies.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the “Last updated” date. Significant changes will be notified in the app or on the website.

11. Contact & grievance officer

For any questions, requests or complaints about your privacy, contact our Grievance Officer:

Grievance Officer – Digi Phone Book
#10846, 80 Feet Road, 2nd Phase, 4th Stage, Vijayanagar, Mysuru, Karnataka 570032
Email: care@digitalphonebook.com · Phone: +91 96113 93316
We aim to respond within 7 working days.